New
General: Compatibility with SwyxWare 14.00
General: Compatibility limited to SwyxWare > 13.10
General: Compatibility with SwyxWare 14.00
General: Compatibility limited to SwyxWare > 13.10
General: Call Queue Controller is now running as 64-Bit executable
General: Call Queue Controller still remains compatible to SwyxWare < 14.00
General: All registry settings remain in the 32-Bit WOW6432Node for compatibility reasons
WebServer: Voicemails list is now separated from active calls list
General: Voicemails are now stored in SwyxWare database and can be played directly from client
General: New skins supporting 13.29 SwyxIt! client using chromium engine for WebExtensions
- New skins are backwards compatible with earlier SwyxIt! version
Scripting: New setting in call delivery dialog to deliver calls to agents in status Away or DND
Improved
WebServer: Voicemail in Admin Center can now be activated without setting mail address (will result in voicemail only being stored into database)
WebServer: Ready time in groups view now always shows the duration of the agent in their particular state
WebServer: Call info popup now contains transcription and translation information (requires Option Google Services)
General: Updated teams integration to work with new Teams App
General: Teams PlugIn will now create app file for Teams Admin Center (located in PlugIns folder)
General: Zipped log files will now represent the creation date of the log file in its name
General: Internal config data has been moved from GlobalConfigItems to FileData, items in GlobalConfigItems are kept for now and will be removed in a later version
Google Services: Updates Google Speech-to-Text to v2
Fixed
Conferencing: (fixed) Conference rooms not showing properly in SwyxWare 13.28
Conferencing: (fixed) Permissions ignored when connected via Remote Connector
Downloads: Update